Secret #1: You cannot always rely on the Better Business Bureau to determine whether a contractor is qualified or not
Many people feel that if the Better Business Bureau does not have any complaints against a company, they must be a reputable firm. Unfortunately this just is not true. You cannot rely on the Better Business Bureau to determine whether you are dealing with a competent contractor. Just because a contractor has not had any complaint logged with the Better Business Bureau does not mean he is competent or that he will do a good job! All that it means is that the Better Business Bureau does not have a file on him at this time. In fact, according to a recent issue of Money Magazine, the Better Business Bureau does not do a very good job of reporting offending companies at all. So, just because a contractor does not have any complaints with the BBB you are not assured your working with someone who is reputable.